(NO FUCKING) HELP DESK

The air-con in our office is having a bad afternoon. It's 28 deg in here and rising at present.

So obviously you call the "24hr hotline" to "Corporate Realty Services" (CRS) to come and fix it.

1st call - engaged

2nd call - rings and rings then eventually dies

3rd call - finally someone answers.
CRS - Hello?
Me - Hello. Is this CRS?
CRS - did you dial 5555 5555? (the numberS have been changed to protect the innocent)
Me - Yes I did.
CRS - Ok. Thank You. Byebye
click....
dial tone....

WHAT THE FUCK?!?!?!?